FAQ

  • What type of health insurance plan is best for me and my family?

    Choosing the right plan depends on your healthcare habits, budget, and preferred level of flexibility.

    HMO (Health Maintenance Organization) plans typically offer lower premiums but require you to choose a primary care provider and get referrals for specialists.

    PPO (Preferred Provider Organization) plans provide more freedom to see specialists without referrals, including some out-of-network options, but usually come with higher premiums.

    EPO (Exclusive Provider Organization) plans blend lower costs with moderate flexibility but limit coverage to in-network providers.

    High-Deductible Health Plans (HDHPs) pair lower monthly premiums with higher deductibles and often qualify you for a Health Savings Account (HSA), which can be a strong long-term financial tool.

  • How much will I actually have to pay out-of-pocket?

    Out-of-pocket costs are more than just the monthly premium. You may also pay:

    Deductibles: The amount you must pay before your plan begins covering most services.

    Copays: A fixed dollar amount for services like doctor visits, urgent care, or prescriptions.

    Coinsurance: A percentage of the cost you pay after meeting your deductible.

    Out-of-Pocket Maximum: The limit on what you will spend in a year; once reached, the insurance company covers 100% of eligible services.

    Understanding how these pieces work together can help prevent unexpected medical bills.

  • Will my doctors and prescriptions be covered ?

    Networks and formularies vary widely between plans. It’s important to verify:

    Whether your current doctors, specialists, or preferred hospitals are in-network.

    If your prescription medications fall under the plan’s formulary and at what tier, since tiers determine your cost.

    Whether the plan has specific requirements, such as prior authorization or step therapy.
    Checking these details ahead of time ensures a smoother experience and avoids higher out-of-pocket costs for out-of-network care.

  • What financial assistance, subsidies or preferred rates am I eligible for?

    Depending on your income, household size, and where you live, you may qualify for marketplace subsidies or cost-sharing reductions that lower your monthly premium and medical costs. Some employers also contribute toward health insurance.

    There are also Health based options that provides preferred rates if government help through subsidies is not an option.

  • When can I enroll in a health insurance plan?

    Most people can enroll during the Open Enrollment Period, which happens once a year. If you experience a Qualifying Life Event—such as losing coverage, getting married, having a baby, or moving—you may be eligible for a Special Enrollment Period that allows you to sign up at other times.

    There are plans available year round through a Licensed Insurance Agent.

    Please note that employer-sponsored plans may have Open Enrollment Periods that differ from those of the Health Insurance Marketplace. Be sure to review and adhere to the specific enrollment deadlines for your employer’s plan

  • How do I use my insurance once I have it?

    After enrolling, it’s helpful to know how to navigate your benefits smoothly:

    You’ll receive an insurance ID card, which you should bring to all appointments.

    Most plans offer an online portal or mobile app where you can check coverage details, view claims, and find in-network providers.

    Knowing when to use urgent care instead of the emergency room can save both time and money.

    For prescriptions, learn whether your plan prefers certain pharmacies or offers mail-order options.
    Understanding these basics helps you take full advantage of your coverage from day one.